Terms of Service

Puzzle play and accounts

Jigsaw World offers online puzzles made from photos, museum artwork and uploaded images. A free account keeps your private puzzle library, saves progress across devices and records eligible challenge results.

You can create an account with Google or with a username, email and password. Email/password registration requires email verification. Google sign-in with the same verified email uses the same account. Keep your sign-in details secure. Password recovery is available from the sign-in page.

Your profile starts private. Leaderboards show “Private player” unless you choose a public profile and display name in Settings → Profile & privacy. Your sign-in username, email and private puzzle library are not shown on your public profile.

Challenges and saved results

Daily puzzles and Weekly Sprint use one fixed puzzle setup for each event. The scheduled piece count, grid and difficulty are shown before play. Ranked results use the server clock and exclude explicit pauses; unpaused time away from the page still counts.

Daily and public puzzle finishes played as a guest can be saved to an account by creating one or signing in on the same browser within seven days. Weekly Sprint guest attempts are unranked; join with your account before starting a ranked attempt. Progress stored only in your browser can be lost if that storage is cleared.

Current leaderboards are informal. Results are checked for valid runs and completed piece sets, but every movement is not independently verified. No prize competition is offered.

User Content

You retain ownership of images and other content you upload. You are responsible for ensuring you have the rights and permissions needed to upload and use that content.

For private puzzles, you give Jigsaw World only the limited rights needed to process your image, store it for your account, and provide the puzzle service you request. Guest uploads remain in browser storage until saved to an account. Private uploads are not published by default.

If you choose to submit a puzzle for public publishing and confirm your rights, you authorize Jigsaw World to display and reproduce its image as a public puzzle. Public publishing requires your separate, explicit choice and may be subject to admin review.

Public publishing does not allow physical copies to be sold. That requires a separate, explicit permission from you confirming your authority to authorize reproduction and sale. You may withdraw permission for future physical-copy orders in your library. Any future order terms would be shown before that feature launches.

Jigsaw World may unpublish or remove content that potentially infringes copyright, trademark, privacy, or other rights, or that violates these terms. Rights holders and other concerned people can use the Report puzzle action on a public puzzle or email support@jigsaw-world.eu to report potentially infringing content.

Photos and artwork

Pexels photos and museum artwork retain their source credits and applicable licensing conditions. Selecting one for a puzzle does not make you its owner. These images cannot be submitted as your own uploads or exported through the physical-print tools.

Physical puzzles

Physical puzzle production is still being tested. Checkout, paid orders and delivery are not available. Print exports are for production testing and do not confirm that a design is ready to manufacture.

Privacy and contact

Our Privacy notice explains account, puzzle, feedback, cookie and advertising data, including retention and deletion requests. For support or questions about these terms, email support@jigsaw-world.eu.